CloudMD Software & Services Inc. Privacy Policy

Thank you for visiting cloudmd.ca. This Privacy Policy explains how CloudMD Software & Services Inc. collects, uses, keeps safe and discloses Personal Information when you visit our website. In this Policy, when we say “we”, “us” and “our”, we are referring to CloudMD Software & Services Inc. (herein referred to as CloudMD). Our Company is developing proprietary technology to deliver quality healthcare through the combination of connected primary care clinics, telemedicine, and artificial intelligence (AI).

1. Collection and Use of Information

“Personal Information” means information about an identifiable individual. Our website collects Personal Information (First Name, Last Name, email, phone number, Company name, Job Title, Company size and product interest) when you submit forms. 

CloudMD collects, uses, and discloses this Personal Information for delivery of content and information related to your use of the website: when you register for webinars, download content, or subscribe to email newsletters and promotional material. We collect the minimum amount of information required for these purposes, and confirm your consent before contacting you to provide newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

2. Cookies

We use cookies to improve your experience, to save you time, and to make it possible to navigate our website. Web cookies are very small text files that are stored on the user’s computer from a webpage to keep track of information about the user’s browsing on that site. The use of cookies allows us to capture standard web traffic information, such as the time and date the user visited our website, their IP address, and their browser information. We do not link the information we store in cookies to any Personal Information you submit while using our Services or visiting our websites. You can remove cookies manually by following directions provided in your Internet browser’s “help” file. If you refuse cookies, you will not be able to use some or all of our Services, since some cookies are essential to navigation.

3. Tracking and Analytics

CloudMD may from time to time implement analytics services that also use cookies to monitor system usage, server and software performance, to improve system design, to create benchmarks and to conduct trending analyses. We will ensure that no Personal Information is included in those cookies. If the use of cookies by any service provider differs materially from the practices already listed, we will revise this document accordingly and notify you of the change(s).

The CloudMD website uses Google Analytics for analytic purposes; you may review Google’s Privacy Policy here.

4. Information Security

CloudMD maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing and requires third parties providing services on our behalf to do the same. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.

5. Changes to this Privacy Policy

We may update this Policy to reflect changes to our information practices, but we will not reduce your rights under this Privacy Policy without your explicit consent. We’ll post any changes to this page and, if the changes are significant, we will provide a more prominent notice (including email notification of Privacy Policy changes for certain Services).

We encourage you to periodically review our Privacy Policy for the latest information on our privacy practices and to contact us if you have any questions or concerns.

6. Contact Information

For further questions about asserting your rights and how we protect your privacy, contact us at privacy@cloudmd.ca or write to us at:

Privacy Officer
CloudMD Software & Services Inc.
Suite 810 – 789 West Pender Street
Vancouver, BC, Canada V6C 1H2

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