Looking after your health and wellness can be challenging. Knowing where to go and who to see can feel overwhelming. That’s why we have Nurse Care Coordinators, to help you find your way.
Better Care Begins With Guidance From a Nurse.
Employees cannot be expected to know what they need and how to juggle multiple, disparate products. Our Nurse Care Coordinators assess and provide support coordinate across all services —whether at work or on disability.
- Nurse Intake via Phone or Web
- Comprehensive & Customized Health Assessment
- Care Coordination to Appropriate Services
- Personalized Care Plan & Connected Care Team
Intake
Uniform experience across multiple intake options
Employees can access the program via:
- 24/7 phone call center
- Online platform with multiple options: chat, video call or self-serve.
Assessment
A highly skilled nurse personalizes intake and assessment based on members’ answers to questions. This eliminates long, repetitive questioning and streamlines the user experience.
Our nurses may review:
- Medical Health History
- Social Health History
- Safety Assessment
- Review of Systems
- Productivity
Care Coordination
Highly skilled nurses understands the clients’ needs and preferences and recommends the services best suited for them such as:
- EFAP
- Mental Health Counselling, iCBT, In-Person or Virtual Therapy Sessions, Mental Health Coaching, Self-guided resources.
- Telemedicine
- Virtual visits, prescriptions, lab requisitions, specialist referrals
- Referrals to Public Healthcare System
- Primary Care, Acute Care, Outpatient Services,
- Medical Second Opinion
- Get answers to questions about a diagnosis or treatment plan
- Paramedical Benefits and other Employer-paid services
Care Plans & Check-ins
Our nurses build personalized care plans that are updated in real-time on our platform and provide ongoing support, follow-up and coordination with the circle of care.
- Therapy Care Plan
- Virtual visits, prescriptions, lab requisitions, specialist referrals
- Medical Care Plan
The Kii Difference
Easy Access
Ease and choice in how the program is accessed is key to increased utilization.
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I had the kid sick over the weekend and calling the local hospital and other hospitals in the area, I found out that the waiting time is about 8 – 9 hours. That’s when I recalled the email about Kii, so I decided to act on it. Someone answered in less than two minutes, and it took another few minutes of back-and-forth information, questions, answers, pictures to figure out what happens. I had a full resolution for my kid in a few minutes, saving at least 8 or 9 hours of waiting in an emergency room, in a room full of people.
Due to confidentiality we keep all our testimonials anonymous.
I’m a busy mom so my health always takes a back seat to the kids. I had a rash on my foot that I help delaying getting looked at and it started getting worse. I decided to give Kii a try and was surprised how quickly I was connected to a nurse. Within minutes I had sent her some photos from my phone of the rash, and she had a prescription sent right to my local pharmacy that I could pick up in an hour. It was such a time-saver.
Due to confidentiality we keep all our testimonials anonymous.
Being able to talk to a nurse who could understand my issues right away and help me understand what options were available to me was so helpful and brought my stress levels down immediately.
Due to confidentiality we keep all our testimonials anonymous.
The current testimonial index is: 1